FP17 - Invalid Form

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This error occurs when one or more of the treatment codes is not valid. Transmitting the claim again is unlikely to resolve the issue, which will only occur due to a misconfiguration with your Pearl Dental Software validation settings.

Please report this error immediately to the Pearl Dental Software support desk ~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30)

Common Error Codes:

@062 Date of Acceptance is a future date
@072 Invalid date of completion.
@084 Invalid Date of Acceptance.
@086 Date of completion is prior to the date of acceptance.
@120 Invalid dentist declaration.
@124 Invalid exemption/remission code.
@125 Expectant or Nursing mother but patient is male
@126 Age exemption invalid for date of birth.
@162 Invalid values following Orthodontic extractions, BPE or Visible Plaque scores
@254 ‘Under 18’ exemption (16 for IOM) invalid for date of birth.
@256 Under 18 exemption must be present for patients under 18 (16 for IOM).
@283 Date of completion is after the date of receipt
@306 Invalid patient charge band
@308 Invalid date of referral
@309 Invalid date of assessment
@310 Invalid Orthodontic completion code
@312 Minimum amount of treatment not present eg Band, charge exempt, Domiciliary Services or Sedations
@317 No aesthetic component to accompany IOTN value of 3
@318 Conflicting assessment and/or completion items
@319 Free Repair/Replacement with no treatment band 2,3 or urgent
@320 Further Treatment claim with no treatment band
@321 Incomplete treatment band not consistent with treatment band claimed
@323 Invalid date appliance fitted
@324 Date Appliance fitted is prior to the date of assessment
@329 KPI treatment codes on a non-PDS Plus contract
@192 Invalid treatment quantity accompanying Clinical Dataset or KPI
@334 One of patient email address/mobile phone number or patient declined indicator must be present
@335 Mandatory commissioner approval indicator missing for adult orthodontic patient
@336 Mandatory IOTN code missing
@337 Mandatory date of referral missing
@338 No NHS number has been entered
@339 Mandatory Treatment Proposed indicator missing
@340 Mandatory Treatment Completed/Abandoned/Discontinued indicator missing
@341 GDC Number for DCP provided, but no DCP code 9178 (or vice versa)
@342 ACORN Assessment Carried Out 9179, but incomplete ACORN code set present for this patient
@343 Mandatory item on triage claim missing
@344 Mandatory Patient COVID Status call count missing on an FP17 or FP17O claim
@345 Inconsistent values for number of teeth in mouth or number of decayed teeth
103 Invalid or missing Date of Acceptance or Completion
107 ACORN Assessment incompatible with Exam Not Possible
109 Remission or Exemption box error
110 ACORN not appropriate to claim type
114 Non-existent treatment code submitted
135 An ACORN Assessment or Examination code is mandatory on Welsh claims
136 ACORN Assessment not appropriate for an Urgent Treatment claim
137 “Patient Presented With” is mandatory on Welsh FP17W claims
191 Molar or Non-molar endodontics on a claim dated prior to 10/10/22
192 Old endodontics code 9305 not applicable to claims dated on or after 01/10/22
193 Highest BPE Sextant Score code 9378 is mandatory
194 Number of Untreated Decayed Teeth code 9379 is mandatory
195 Recall Interval is mandatory
196 Highest BPE Sextant Score not applicable to claims dated before 01/10/22
197 Untreated Decayed Teeth not applicable to claims dated before 01/10/22
198 Assess and Debond – Overseas Patient on a claim dated prior to 01/10/22
804 Treatment code appears more than once on the same claim
858 Date missing on an orthodontic claim
862 Invalid or inconsistent dates on an FP17O
863 Inappropriate patient's charge accompanying Reg 11 (Reg 9 in Isle of Man) claim
864 Inappropriate patient's charge accompanying an orthodontic Reg 11 (Reg 9 in Isle of Man) claim
865 Ortho Assessment accompanying a Reg 11 claim (Reg 9 in Isle of Man)
867 Patient charge present on a referral claim where Domiciliary Services or Sedation Services absent
868 1st line of patient's address missing
898 Advanced Mandatory Services (9316) on claim dated after 1/4/14 England 1/5/14 Wales
899 E-mail address invalid format
127 Referral for Advanced Mandatory Services and no treatment band
128 Inappropriate quantity associated with treatment code
893 Assess and Debond – Overseas Patient can only be present on an exempt patient or one for whom full remission of fees applies
897 Free exam exemption where patients age or treatment is not appropriate
402 No ACORN check found within last 12 months
R125 Entries REFERRAL AND REFERRAL FOR MANDATORY SERVICES are not acceptable in combination. Please remove ONE, OR GIVE NECESSITY FOR BOTH and retransmit.
113 Quantity or tooth notation following treatment is incomplete or incorrect
115 Treatment code not valid according to the claim date
125 Unacceptable combination of treatments on a claim, treatment not acceptable on this claim type or mandatory accompanying code missing