FP17 - Completion Invalid: Difference between revisions

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m (Stephen Beardsmore moved page FP17O - Completion Invalid to FP17 - Completion Invalid)
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This error occurs because you are trying to complete a claim that has already been completed. You will need to go back to the older claim and double check that, before sending a new claim off
This error occurs because you are trying to complete a course of treatment which has already been completed. You should find the original completion form and amend it, submitting it with the replacement form indicator.
 
=== Common Error Codes: ===
{| class="wikitable"
{| class="wikitable"
|896
|896
|FP17O  completion/abandoned/discontinued claim where previous claim is Ortho completion
|FP17O  completion/abandoned/discontinued claim where previous claim is Ortho completion
|}
|}
If the problem still persists contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30)
If the problem still persists contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30)

Revision as of 14:16, 30 September 2022

This error occurs because you are trying to complete a course of treatment which has already been completed. You should find the original completion form and amend it, submitting it with the replacement form indicator.

Common Error Codes:

896 FP17O completion/abandoned/discontinued claim where previous claim is Ortho completion

If the problem still persists contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30)