FP17 - Inappropriate Item: Difference between revisions

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This error occurs when the treatment / treatment item that you have entered is not applicable, to resolve it you will need to contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30)
This error occurs when one or more items indicated in the Clinical Data Set you have entered is not applicable to the band claimed. Check that you have correctly assigned all treatment the correct band as per the [https://www.nhs.uk/nhs-services/dentists/dental-costs/what-is-included-in-each-nhs-dental-band-charge/ NHS Help Website], or call the NHS Dental Services Helpdesk on  0300 330 1348 (Monday - Friday, 8am-6pm).
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Revision as of 08:35, 30 September 2022

This error occurs when one or more items indicated in the Clinical Data Set you have entered is not applicable to the band claimed. Check that you have correctly assigned all treatment the correct band as per the NHS Help Website, or call the NHS Dental Services Helpdesk on 0300 330 1348 (Monday - Friday, 8am-6pm).

130 Treatment item claimed for a higher band than that entered on the claim Temporarily suspended and replaced with a comment
131 Treatment entered on a claim that is not applicable to a Welsh Free Exam exemption