FP17 - Major Fault: Difference between revisions

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(Created page with "When ever this error appears you can contact either of the two numbers below: * EDI Support 0300 330 1348 (Monday - Friday, 8am to 6pm) * BHA Help Desk 0116 275 9995 (Monday - Friday, 08:30 to 17:30)")
 
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When ever this error appears you can contact either of the two numbers below:
This error occurs due to a misconfiguration in your Pearl Dental transmission settings, to resolve it you will need to contact the Pearl Dental Software support desk~ 0116 275 9995  (Monday - Friday, 08:30 to 17:30)


* EDI Support 0300 330 1348 (Monday - Friday, 8am to 6pm)
{|
 
|@001
* BHA Help Desk  0116 275 9995  (Monday - Friday, 08:30 to 17:30)
|Site not authorised to transmit – Please contact ETD support on 01892 592513
|-
|@008
|Live claim submitted but supplier not certified – Please contact System Supplier
|-
|@307
|Location ID invalid or missing
|}

Revision as of 13:10, 27 September 2022

This error occurs due to a misconfiguration in your Pearl Dental transmission settings, to resolve it you will need to contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30)

@001 Site not authorised to transmit – Please contact ETD support on 01892 592513
@008 Live claim submitted but supplier not certified – Please contact System Supplier
@307 Location ID invalid or missing