Cancelling an appointment: Difference between revisions

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(Created page with "== Cancelling an Appointment == '''1)''' Go to the Diary, choose the appointment you want to cancel, then right click it. '''2)''' The menu will appear, click "Cancel" none|thumb|383x383px '''3)''' The Cancel Appointment box will appear. It will ask you for a reason why the appointment was cancelled, you can choose from: * My Mistake (Please note: "My Mistake" will by excluding from reporting by default) * Patient C...")
 
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== Cancelling an Appointment ==
= Cancelling an Appointment =




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'''2)''' The menu will appear, click "Cancel"
'''2)''' The menu will appear, click "Cancel"
[[File:Patient Details Utility Cancellations .png|none|thumb|383x383px]]
 
[[File:Patient_Details_Utility_Cancellations_.png|512x512px]]
 
'''3)''' The Cancel Appointment box will appear. It will ask you for a reason why the appointment was cancelled, you can choose from:
'''3)''' The Cancel Appointment box will appear. It will ask you for a reason why the appointment was cancelled, you can choose from:


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Extra information why the appointment was cancelled can be added in the text box.
Extra information why the appointment was cancelled can be added in the text box.
[[File:Cancelled Appointment .png|none|thumb|348x348px]]
 
[[File:Cancelled_Appointment_.png|348x348px]]
 
'''4)''' Click the save icon to confirm the cancellation.
'''4)''' Click the save icon to confirm the cancellation.
[[File:SaveIcon.png|none|thumb]]
 
[[File:SaveIcon.png]]


== Cancelling an Appointment - Add To [[Wait List]] ==
== Cancelling an Appointment - Add To [[Wait List]] ==
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You can change the wait list using the "Add to Wait List" drop down.
You can change the wait list using the "Add to Wait List" drop down.


[[File:Wait list cancellations.png|none|thumb]]
[[File:Wait_list_cancellations.png]]
 




== Cancelling an Appointment - From [[Patient Appointment Snapshot]] ==
== Cancelling an Appointment - From [[Patient Appointment Snapshot]] ==




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Extra information why the appointment was cancelled can be added in the text box.
Extra information why the appointment was cancelled can be added in the text box.
[[File:Cancelled Appointment Screen .png|none|thumb]]
 
[[File:Cancelled_Appointment_Screen_.png]]
 
'''5)''' Click the save icon to confirm the cancellation.
'''5)''' Click the save icon to confirm the cancellation.
[[File:SaveIcon.png|none|thumb]]
 
[[File:SaveIcon.png]]
 
== Cancelling an Appointment - Short Cuts ==

Revision as of 12:10, 4 August 2022

Cancelling an Appointment

1) Go to the Diary, choose the appointment you want to cancel, then right click it.

2) The menu will appear, click "Cancel"

Patient Details Utility Cancellations .png

3) The Cancel Appointment box will appear. It will ask you for a reason why the appointment was cancelled, you can choose from:

  • My Mistake (Please note: "My Mistake" will by excluding from reporting by default)
  • Patient Cancelled
  • Practice Cancelled

Extra information why the appointment was cancelled can be added in the text box.

Cancelled Appointment .png

4) Click the save icon to confirm the cancellation.

SaveIcon.png

Cancelling an Appointment - Add To Wait List

A Cancelled appointment can be added onto a Wait List. By default it will be added to your "Default Cancellation Wait List".

You can change the wait list using the "Add to Wait List" drop down.

Wait list cancellations.png


Cancelling an Appointment - From Patient Appointment Snapshot

1) Go to the Patient Appointment Snapshot at the top of Pearl.

2) Find the appointment you wish to cancel, right click.

3) Click "Cancel Appointment"

Cancelled Appointment Patient Appointment Snapshot.png

4) The Cancel Appointment box will appear. It will ask you for a reason why the appointment was cancelled, you can choose from:

  • My Mistake (Please note: "My Mistake" will by excluding from reporting by default)
  • Patient Cancelled
  • Practice Cancelled

Extra information why the appointment was cancelled can be added in the text box.

Cancelled Appointment Screen .png

5) Click the save icon to confirm the cancellation.

SaveIcon.png

Cancelling an Appointment - Short Cuts