FP17 - Major Fault: Difference between revisions

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This error occurs due to a misconfiguration in your Pearl Dental transmission settings, to resolve it you will need to contact the Pearl Dental Software support desk~ 0116 275 9995  (Monday - Friday, 08:30 to 17:30)
This error is rare and should only be encountered if there is a misconfiguration in your Pearl Dental transmission settings or Compass setup.


To resolve this error please contact the Pearl Dental Software support desk~ 0116 275 9995  (Monday - Friday, 08:00 to 17:30)
=== Common Error Codes: ===
{| class="wikitable"
{| class="wikitable"
|@001
|@001
|Site not authorised to transmit – Please contact ETD support on 01892 592513
|Site not authorised to transmit  
|-
|-
|@008
|@008
|Live claim submitted but supplier not certified – Please contact System Supplier
|Live claim submitted but supplier not certified  
|-
|-
|@307
|@307
|Location ID invalid or missing
|Location ID invalid or missing
|}
|}

Latest revision as of 15:29, 30 September 2022

This error is rare and should only be encountered if there is a misconfiguration in your Pearl Dental transmission settings or Compass setup.

To resolve this error please contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30)

Common Error Codes:

@001 Site not authorised to transmit
@008 Live claim submitted but supplier not certified
@307 Location ID invalid or missing