FP17 - Major Fault: Difference between revisions

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(Created page with "When ever this error appears you can contact either of the two numbers below: * EDI Support 0300 330 1348 (Monday - Friday, 8am to 6pm) * BHA Help Desk 0116 275 9995 (Monday - Friday, 08:30 to 17:30)")
 
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When ever this error appears you can contact either of the two numbers below:
This error is rare and should only be encountered if there is a misconfiguration in your Pearl Dental transmission settings or Compass setup.


* EDI Support 0300 330 1348 (Monday - Friday, 8am to 6pm)
To resolve this error please contact the Pearl Dental Software support desk~ 0116 275 9995  (Monday - Friday, 08:00 to 17:30)


* BHA Help Desk  0116 275 9995  (Monday - Friday, 08:30 to 17:30)
=== Common Error Codes: ===
{| class="wikitable"
|@001
|Site not authorised to transmit
|-
|@008
|Live claim submitted but supplier not certified
|-
|@307
|Location ID invalid or missing
|}

Latest revision as of 15:29, 30 September 2022

This error is rare and should only be encountered if there is a misconfiguration in your Pearl Dental transmission settings or Compass setup.

To resolve this error please contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30)

Common Error Codes:

@001 Site not authorised to transmit
@008 Live claim submitted but supplier not certified
@307 Location ID invalid or missing